System is Healthy

History

Last incident was 4d ago. Last outage was 25d ago.

Healthy
Incident
Outage

Recent Incidents

Availability issue with a subset of BigCommerce stores
Resolved ‐ This incident has been resolved.
19 Oct 16:56
InProgress ‐ BigCommerce engineers have implemented a fix, which has significantly improved performance with our caching infrastructure. We will continue monitoring the platform and will provide an additional update in 30 minutes.
19 Oct 16:51
InProgress ‐ BigCommerce engineers are working diligently to resolve a performance issue in our caching infrastructure. We will provide another update in 30 minutes. Thank you for your patience.
19 Oct 16:33
InProgress ‐ BigCommerce engineers continue to investigate the root cause of high response times and availability issues on a subset of stores. We will provide an additional update in 30 minutes.
19 Oct 15:56
InProgress ‐ BigCommerce engineers continue to investigate the cause of high response times and availability issues on a subset of stores. We will provide an additional update in 30 minutes.
19 Oct 15:23
InProgress ‐ BigCommerce engineers are still working towards a resolution at this time. We will provide an update in 30 minutes.
19 Oct 14:45
InProgress ‐ BigCommerce engineers continue to work towards resolving an availability issue with a subset of stores. We will provide more information as it becomes available.
19 Oct 14:15
InProgress ‐ BigCommerce engineers are continuing to investigate high response times on a subset of stores. We will provide more information shortly.
19 Oct 13:28
InProgress ‐ BigCommerce engineers are investigating an availability issue with a subset of stores. We will provide more information shortly.
19 Oct 12:51

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