Experiencing Problems

Active Incidents

Multiple Deployments: AD Sync Issues
InProgress ‐ We have identified the cause of issue causing AD Sync to fail on the affected deployments. We are actively working to restore functionality. Please check back here or subscribe to updates for any changes.
26 Oct 19:30
InProgress ‐ We are currently investigating an issue with AD Sync failures on multiple deployments. We are working to correct the issue as soon as possible. Affected customers may see the following error in their Directory Sync settings page in the Duo Admin Panel: "Test query using the configured Base DN Searching the directory failed, possibly due to an incorrect base DN." Please check back here or subscribe to updates for any changes.
26 Oct 18:50

History

Last incident was 2M ago. Last outage was 2M ago.

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Service Information