Experiencing Problems

Active Incidents

Inbound Call Failures to Twilio Colombia Phone Numbers via TATA
InProgress ‐ We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
05 Nov 06:32
InProgress ‐ Our monitoring systems have detected a potential issue impacting inbound calls to Twilio Colombia Phone Numbers via Tata. Our engineering team has been alerted and is actively investigating. We will provide another update within the next 60 minutes or as soon as more information becomes available.
05 Nov 05:04
SMS Delivery Delays to Multiple MTN Networks in Africa
InProgress ‐ We continue to experience SMS delivery delays when sending messages to multiple MTN networks in Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
05 Nov 05:45
InProgress ‐ We continue to experience SMS delivery delays when sending messages to multiple MTN networks in Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
05 Nov 05:42
InProgress ‐ We continue to experience SMS delivery delays when sending messages to multiple MTN networks in Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
05 Nov 01:41
InProgress ‐ We are experiencing SMS delivery delays when sending messages to multiple MTN networks in Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
04 Nov 23:49
InProgress ‐ We are experiencing SMS delivery delays when sending messages to multiple MTN networks in Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
04 Nov 22:56
InProgress ‐ Our monitoring systems have detected a potential issue with delayed SMS to MTN networks in Africa. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
04 Nov 22:35
SMS Delivery Delay to Robi Network in Bangladesh
InProgress ‐ We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
04 Nov 21:44
InProgress ‐ We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
04 Nov 17:44
InProgress ‐ We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
04 Nov 15:44
InProgress ‐ We are experiencing huge SMS delivery delays when sending messages to Bangladesh Robi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
04 Nov 14:44
InProgress ‐ Our monitoring systems have detected delays in the outbound SMS messages towards Bangladesh Airtel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
04 Nov 14:36
Subset of WhatsApp Messages Unable to Send Freeform Messages While in a Session
InProgress ‐ We are continuing to investigate this issue, and we will provide an update in 4 hours or as soon as we have one.
05 Nov 04:23
InProgress ‐ We are continuing to investigate this issue, and we will provide an update in 2 hours or as soon as we have one.
05 Nov 02:23
InProgress ‐ We are experiencing an issue where a subset of Twilio WhatsApp messages are not delivering. Affected messages appear with the 'Undelivered' status and Error 63016 indicating "Failed to send freeform message because you are outside the allowed window. Please use a Template.", although it is currently within a session. Our team is investigating the issue and we will provide an update in 1 hour or as soon as we have one.
05 Nov 01:23
InProgress ‐ Our monitoring systems have detected a potential issue with sending WhatsApp messages while in a session . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
05 Nov 00:29

History

Last incident was 6M ago. Last outage was 6M ago.

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Service Information