Experiencing Problems

Active Incidents

SMS Delays from Brazilian Operators TIM and Claro
InProgress ‐ We are still experiencing SMS delays from Brazilian Operators TIM and Claro. This issue is affecting a small subset of Brazilian Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 16 hours or as more information becomes available.
12 Aug 13:00
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
12 Aug 04:55
InProgress ‐ We are still experiencing inbound SMS delays from Brazilian Operators TIM and Claro. This issue is affecting a small subset of Brazilian Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as more information becomes available
11 Aug 21:00
InProgress ‐ We are still experiencing inbound SMS delays from Brazilian Operators TIM and Claro. This issue is affecting a small subset of Brazilian Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as more information becomes available.
11 Aug 16:59
InProgress ‐ We are still experiencing inbound SMS delays from Brazilian Operators TIM and Claro. This issue is affecting a small subset of Brazilian Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as more information becomes available.
11 Aug 15:00
InProgress ‐ We are experiencing inbound SMS delays from Brazilian Operators TIM and Claro. This issue is affecting a small subset of Brazilian Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as more information becomes available.
11 Aug 14:22
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
11 Aug 14:01

History

Last incident was 3h ago. Last outage was 7d ago.

Healthy
Incident
Outage

Recent Incidents

SMS Delivery Delays to Zain Kuwait
Resolved ‐ This incident has now been resolved
12 Aug 12:50
InProgress ‐ We are observing successful SMS delivery to Zain Kuwait. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours, or as soon as more information becomes available.
12 Aug 11:00
InProgress ‐ We are continuing to experience SMS delivery delays when sending messages to Zain Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in two hours, or as soon as we have additional information.
12 Aug 09:17
InProgress ‐ We are experiencing SMS delivery delays when sending messages to Zain Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in one hour, or as soon as we have additional information.
12 Aug 08:06
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
12 Aug 07:56
Elevated HTTP 500 API Errors
Resolved ‐ Programmable Wireless DataSessions resource experienced elevated errors between 3:42 and 4:06 PST. During this period of time customers may have experienced an increase in HTTP 500 API errors. Our on-call engineers have investigated the issue and it is now resolved.
12 Aug 00:26
InProgress ‐ Our monitoring systems have detected a potential issue with wireless product. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
11 Aug 23:36
Automated Alert: No Customer Impact
Resolved ‐ We have fully investigated the SMS issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.
11 Aug 23:22
InProgress ‐ Our monitoring systems have detected a potential issue with SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
11 Aug 23:11
SMS Delivery Failures to Indonesia Telkomsel
Resolved ‐ We are no longer experiencing delivery failures when sending SMS to Indonesia Telkomsel network. This incident has been resolved.
11 Aug 18:35
InProgress ‐ We are still experiencing delivery failures when sending SMS to Indonesia Telkomsel network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as more information becomes available.
11 Aug 16:00
InProgress ‐ We are still experiencing delivery failures when sending SMS to Indonesia Telkomsel network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as more information becomes available.
11 Aug 14:04
InProgress ‐ We are experiencing delivery failures when sending SMS to Indonesia Telkomsel network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as more information becomes available.
11 Aug 13:22
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
11 Aug 13:06
SMS Delivery Delays to the Orange Network in Israel
Resolved ‐ We are no longer experiencing SMS delivery failures to the Orange network in Israel. This incident has been resolved.
11 Aug 14:33
InProgress ‐ We are observing recovery in delivery status delays when sending messages to the Orange network in Israel. We will continue monitoring the service to ensure a full recovery before we proceed to resolve this incident.
11 Aug 13:16
InProgress ‐ We are experiencing SMS delivery delays when sending messages to the Orange network in Israel. We will provide an update as soon as we have additional information.
11 Aug 11:53
InProgress ‐ We are experiencing SMS delivery delays when sending messages to the Orange network in Israel. We will provide an update as soon as we have additional information.
11 Aug 07:46
InProgress ‐ We are experiencing SMS delivery delays when sending messages to the Orange network in Israel. We will provide an update as soon as we have additional information.
11 Aug 06:22
InProgress ‐ We are experiencing SMS delivery delays when sending messages to the Orange network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
11 Aug 05:28
SMS Delivery Delays To and From T-Mobile, Verizon and AT&T Networks
Resolved ‐ We have observed an issue in SMS delivery (inbound and outbound) over a subset of longcodes and shortcodes in USA (T-mobile, Verizon, AT&T) from 10 Aug 2020 11:04 PM PDT until 10 Aug 2020 11:32 PM PDT. Our engineering team has rectified and solved this issue already and the traffic is back to normal.
11 Aug 06:53
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
11 Aug 06:33
SMS Delivery Failures for Messages sent to Niger Bharti Airtel
Resolved ‐ We are no longer experiencing delivery failures to Niger Bharti Airtel. This incident has been resolved.
11 Aug 01:15
InProgress ‐ We are observing successful SMS delivery to Niger Bharti Airtel for the last 30 minutes. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.
11 Aug 00:11
InProgress ‐ We are still experiencing SMS delivery failures when sending messages to Niger Bharti Airtel. We are working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as more information becomes available.
10 Aug 22:59
InProgress ‐ We are still experiencing SMS delivery failures when sending messages to Niger Bharti Airtel. We are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as more information becomes available.
10 Aug 18:37
InProgress ‐ We are still experiencing SMS delivery failures when sending messages to Niger Bharti Airtel. We are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as more information becomes available.
10 Aug 16:38
InProgress ‐ We are experiencing SMS delivery failures when sending messages to Niger Bharti Airtel. We are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as more information becomes available.
10 Aug 16:02
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
10 Aug 15:39
Inbound SMS Delivery Delay to a subset of UK Long codes
Resolved ‐ We are no longer experiencing delivery status delays to a subset of UK Long codes This incident has been resolved.
11 Aug 00:41
InProgress ‐ We are observing recovery in sms delays to Twilio UK Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
10 Aug 23:32
InProgress ‐ We are experiencing Inbound SMS Delivery Delay to a subset of UK Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
10 Aug 22:52
SMS Delivery Delays to subset of Brazilian Long Codes
Resolved ‐ We are no longer experiencing delivery delays receiving messages to a subset of Twilio Brazilian long codes. This incident has been resolved.
10 Aug 15:33
InProgress ‐ We continue to experience severe delivery delays receiving messages to a subset of Twilio Brazilian long codes. The issue is related to an emergency carrier maintenance and we are actively working with our carrier partner to resolve the delays. We will provide an update in 24 hours or as more information becomes available.
09 Aug 18:35
InProgress ‐ We continue to experience severe delivery delays receiving messages to a subset of Twilio Brazilian long codes. The issue is related to an emergency carrier maintenance and we are actively working with our carrier partner to resolve the delays. We will provide an update in 24 hours or as more information becomes available.
08 Aug 18:47
InProgress ‐ We continue to experience severe delivery delays receiving messages to a subset of Twilio Brazilian long codes. The issue is related to an emergency carrier maintenance and we are actively working with our carrier partner to resolve the delays. We will provide an update in 16 hours or as more information becomes available.
08 Aug 08:30
InProgress ‐ We continue to experience severe delivery delays receiving messages to a subset of Twilio Brazilian long codes. The issue is related to an emergency carrier maintenance and we are actively working with our carrier partner to resolve the delays. We will provide an update in 8 hours or as more information becomes available.
08 Aug 00:23
InProgress ‐ We are continuing to work with our carrier partner to resolve the issue. We will provide an update in 4 hours or as more information becomes available.
07 Aug 20:23
InProgress ‐ We are continuing to work with our carrier partner to resolve the issue. We will provide an update in 2 hours or as more information becomes available.
07 Aug 18:23
InProgress ‐ We are experiencing an issue receiving messages to a subset of Twilio Brazilian long codes. Messages to Twilio Brazilian numbers may be severely delayed. We are actively working with our carrier partner to resolve the issue and we will update as soon as we have more information.
07 Aug 17:55
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
07 Aug 17:25
Inbound and Outbound SMS Delivery Delays to subset numbers of longcodes and shortcodes.
Resolved ‐ We have observed an issue in SMS delivery (inbound and outbound) over a subset of longcodes and shortcodes in USA (T-mobile, Verizon, AT&T) from 10 Aug 2020 7:18:00 AM IST until 10 Aug 2020 8:07:00 AM IST. Our engineering team has rectified and solved this issue already and the traffic is back to normal.
10 Aug 07:50
Call and Conference setup failures
Resolved ‐ Twilio Programmable Voice and Elastic SIP Trunking were degraded for 39 minutes between 7 August 2020 10:30am PDT and 11:09am PDT. During this period of time customers may have experienced call and conference setup failures. The issue has now been resolved.
07 Aug 19:08
InProgress ‐ Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
07 Aug 18:20

Service Information